At the helm of our operation is
Joe, a devoted and experienced leader with two decades of automotive wisdom under his belt. An Essex native and graduate of Eastern Technical HS, Joe's journey from technician to service advisor and now service manager gives him unique insight into your repair needs. He's on a mission to make your experience seamless and pleasant, ensuring you get nothing but the best service.
Meet
Kenny, our shop foreman, a true automotive virtuoso with over 30 years of hands-on expertise, 20 of which he's dedicated to Charlie & Ray’s. Kenny's extensive background spans roles at Chevrolet, Nissan, VW, and Audi dealerships, making him a top-tier technician. His passion lies in taking care of our valued clients, leaving no stone unturned to guarantee your satisfaction.
And
Jessica, our Client Experience Representative, is here to ensure you're not just a customer, but the Most Important Person at Charlie & Ray's Auto Repair. A car enthusiast to the core, Jessica's diverse customer service experience equips her with a unique perspective on how to make your visit exceptional. With a background in the equipment rental industry, she knows what it takes to provide top-notch service.
Continuing the legacy of Charlie and Ray Havard is
Rich, the current owner of Charlie & Ray's Auto Repair. He's deeply committed to upholding the tradition of quality automotive service and repairs. Customer service is at the core of his philosophy, and he and his team are unwavering in their pursuit of delivering first-class service with every project.
We understand your time is precious, and we're here to ensure your visit is convenient and hassle-free. Your vehicle’s reliability and safety are a top priority for us. So whether it's a routine oil change, a complete engine or transmission replacement, scheduled maintenance, or Maryland state inspections, you can count on the experts at Charlie & Ray’s to ensure your safety on the road.
For exceptional automotive repair services, you can rely on the dedicated team at
Charlie & Ray's Auto Repair
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