About Us
Welcome to Charlie & Ray's!
About Charlie & Ray's near Essex, MD
Welcome to the heart of automotive excellence: Charlie and Ray’s Auto Repair is a cherished gem in Essex, Maryland, since 1993.
We understand your time is precious, and we’re here to ensure your visit is convenient and hassle-free. Your vehicle’s reliability and safety are a top priority for us. So whether it’s a routine oil change, a complete engine or transmission replacement, scheduled maintenance, or Maryland state inspections, you can count on the experts at Charlie & Ray’s to ensure your safety on the road.
For exceptional automotive repair services, you can rely on the dedicated team at Charlie & Ray’s Auto Repair
Meet Our Team
Our story is one of quality, family values, and a passion for delivering honest service. Behind it all is our dedicated team of professionals who are committed to serving you.
Owner
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Continuing the legacy of Charlie and Ray Havard is Rich, the current owner of Charlie & Ray’s Auto Repair. He’s deeply committed to upholding the tradition of quality automotive service and repairs. Customer service is at the core of his philosophy, and he and his team are unwavering in their pursuit of delivering first-class service with every project.
Client Experience Representative
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And Jessica, our Client Experience Representative, is here to ensure you’re not just a customer, but the Most Important Person at Charlie & Ray’s Auto Repair. A car enthusiast to the core, Jessica’s diverse customer service experience equips her with a unique perspective on how to make your visit exceptional. With a background in the equipment rental industry, she knows what it takes to provide top-notch service.
Service Manager
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At the helm of our operation is Jimmy, an industry veteran with two decades of experience with all aspects of the automotive aftermarket world which includes roles as a Service Advisor, Operations Manager and Service Manager. Jimmy is a native of Dundalk where he resides with his wife and children. Jimmy’s goal is providing our clients with a positive and seamless experience when having your vehicle serviced or repaired.
We Are An Openbay-Approved Shop!
We are proud to be an Openbay preferred provider!
This means:
- We are insured and have been in operation for quite some time
- We offer parts and/or service warranty
- We charge fair prices
- We offer superior customer service
- We have ASE, Manufacturer, or Mechanical certified technicians
So you can feel confident when you come to us for repairs and services.
Client Testimonials
What Our Customers Say About Us
From The Blog
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