William Frank Bowers, Jr.
Customer Review
★★★★★
Well, all I can say is I have lived in Baltimore for a long time and have taken my cars to other car repair shops around the Essex and Middle River areas. I got so freaking tired of mechanics doing poor work and "plus" charging me too much for a not-so-quality job. Then one day around 2005 I rode by this shop and stopped in to check it out, the guy working there at the time "Ray" wasn't real friendly but very professional you could tell he knew his stuff. After getting bad jobs everywhere else I thought,  "Oh well, what do you have to lose? Give him a chance." They did a great job on my 1999 box truck after the other mechanics all let me down and drained my money. I have been taking both my Lincoln Town cars there since then too. Recently they did front-end work to my 2007 I had them change both upper and lower ball joints and rocker arms and front-end struts. The car didn't run right. They took the car back and immediately found the problem and fixed it! That's right, they didn't put me off and leave me hanging. THEY FIXED IT! I have many more updates to tell you, but the bottom line is they do great work. Rich and Lisa care about their customers. (Good luck finding that somewhere else buddy = lol). Ken (top mechanic) and his crew do really, really good work. I'm a salesman and totally rely on my Lincoln Town Car to make my money. Thanks to Charlie and Ray's, my old beat-up Lincoln now drives like a " brand new " car! If you want a good job on your car, stop playing around with those other mechanics. Let Charlie and Ray's just fix the car! Best wishes to everyone, and thank you "Rich" (new owner - a great guy) & Lisa (the girl behind the desk who knows what the hell is going on from the starting gate!) and Ken (not a good mechanic = but a great mechanic!) and his crew!

Thank you for visiting Charlie & Ray's Auto Repair in Essex, MD. You can count on our automotive repair technicians to keep your car, truck, suv, motorcycle, or van on the roads longer and safer.

Service Areas: Essex, MD | Rossville, MD | Rosedale, MD | Middle River, MD | Overlea, MD | Dundalk, MD | Edgemere, MD | Parkville, MD | Carney, MD | Perry Hall, MD | Baltimore, MD | Towson, MD | Sparrows Point, MD

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